Capture and prioritise
Bring enquiries and issues into one working queue with the right urgency and ownership.
TEZ URJA · PERSONALISED CONSULTATION & DEMO
Every service call.
Every service call.
Fully connected.
Connect leads, field service, AMC helpdesk, inventory, billing and customer follow-through in one operating system for service-led businesses.
Clear service ownership
Office and field teams aligned
Demo tailored to your industry
09:10
Service request
Priority captured
09:18
Team assigned
Ownership visible
11:40
Work completed
Ready for billing
JOIN BUSINESSES USING TEZ ERP TO MANAGE THEIR OPERATIONS
Prefer to speak directly?
Call sales at +91 7738 157 684 or email
sales@iesl.co.in.
Personalised Demo Form
Fill in your details below and our team will get in touch within 24 hours.
ONE CONTINUOUS SERVICE LOOP
Nothing should drop between teams.
Your demo can follow a real customer journey from the first enquiry through assignment, field activity, billing and ongoing service.
Plan and assign
Coordinate the responsible team, visit schedule and service commitment.
Resolve in the field
Keep activity, parts, notes and completion status connected to the customer record.
Bill and follow through
Move completed work into billing and preserve the context for future support or AMC activity.
THE CUSTOMER CALL IS ONLY THE BEGINNING
Turn every conversation into accountable action.
TEZ Urja helps keep the request, assigned team, service history and next step connected so the customer does not have to explain the same issue again.
- One service history
- Keep enquiries, visits, activity and follow-up in the customer context.
- Clear responsibility
- Make ownership and pending action easier to see across office and field teams.
- Stronger continuity
- Carry completed work into billing, AMC and future service conversations.
BUILD YOUR DEMO AGENDA
Focus on the operation you need to strengthen.
Choose the workflows most relevant to your service model and team structure.
Choose your demo focus by telling us your requirementsCRM and leads
Capture enquiries, organise follow-ups and keep the sales journey visible.
Helpdesk and AMC
Manage issues, contracts, priorities, visits and resolution status.
Field coordination
Align office teams, technicians, assignments and customer commitments.
Inventory and parts
Connect service demand with stock, purchasing and location-wise availability.
Billing and accounts
Bring completed service activity into invoicing, receivables and supported tax workflows.
Operational reporting
Review pending actions, service activity and performance in relevant business views.
BUILT FOR SERVICE BUSINESSES
System integrators
Solar services
HVAC and refrigeration
Field service teams
When delivery happens beyond the office, coordination becomes the product.
Connect enquiries, projects, service requests, parts and billing.
Manage inspections, installations, maintenance and customer commitments.
Coordinate technicians, visits, equipment history and AMC activity.
Keep assignments, completion and office follow-through aligned.
A NOTE FROM OUR DIRECTOR
Every service promise deserves a connected team behind it.
“We built TEZ Urja to keep enquiries, field activity, service history and follow-through connected so teams can respond with clarity and customers never feel lost between departments.”
Shwet Alok Nigam
Director · Innovative ERP Solutions Ltd.
BEFORE YOU BOOK
Know what to expect.
How is the demo structured and will it follow our service process?
Our demo process is structured in two distinct stages:
Generic Overview Demo: A comprehensive walkthrough of TEZ Urja's core service
management architecture, mobile app capabilities, helpdesk ticketing and billing.
Custom Deep-Dive Demo: After understanding your service operations, our team
configures a customised demonstration using dummy or sample data you provide to show your exact technician
workflows and AMC lifecycle in action.
Can TEZ Urja support field-based teams?
TEZ Urja is positioned for service organisations that coordinate office users, field activity, customer commitments, parts and business information.
Can we explore AMC and helpdesk workflows?
Yes. The discussion can focus on service requests, contracts, visits, priorities, ownership and resolution status.
Will pricing be discussed?
The team can explain the applicable commercial scope after understanding your users, processes and configuration requirements.
See TEZ Urja around your service model.
Start with the work your office and field teams coordinate every day.
Request My TEZ Urja Demo